The Fulcrum Medical Practice is a specialist GP service and substance misuse service. We provide pharmacology services – prescribing and psychosocial – therapeutic services to support people to recover from their addictions to drugs and alcohol. Based in Middlesbrough we deliver services and provide treatment for approximately 1,000 people.
The Fulcrum’s working knowledge and understanding of our clients and their needs means that we provide accessible services in a range of settings. This is to ensure convenience and maximise opportunities for client engagement and retention in their recovery plan.
Our opening hours include weekends and evenings and we have protected appointment slots to provide responsiveness and flexibility.
Our existing services are delivered as a community based clinical treatment service through a hub and spoke model. In addition to clinic provision from our central administrative base in Middlesbrough, we also provide satellite and outreach clinics and services at premises and locations including; pharmacists, community buildings and other provider locations.
Our Equality and Diversity Strategy, in line with current legislation, states our commitment to ensure that no exclusions on the basis of gender, race, sexual orientation or physical and /or mental impairment. Specific services are provided and tailored to the needs of distinct client groups including; homeless, families, prostitutes, parents and young people.
Consent and Chaperone Policy Statement
We will obtain your consent before an examination.
If you feel you would like a Chaperone present at the examination please inform your doctor / nurse who will be more than happy to arrange this for you.
The full consent and Chaperone policies are available from reception upon your request.
Please click here to download the Freedom of Information documentation
We will ensure to offer a good quality service and are always interested to hear your suggestions and ideas.
There is a suggestion box for your ideas at reception.
If you wish to register a complaint / compliment with the practice please download and fill in the appropriate form:
What will we do
If you need to see or speak to a GP on a bank holiday, over the weekend or between the hours of 6pm to 8am Monday to Friday then please ring NHS 111 who will help you to access our STAR – Local extended GP hours service.
To learn more about our STAR – local extended GP hours service please access the following link.
The core values for the organisation define the organisational ethos and will be demonstrated in the way we deliver our services. They are as follows: